WE88 FAQ — Common Questions & Detailed Answers

All active WE88 bonuses and promotional offers can be found in one place — from the menu, go to the Bonus section. All active offers on this page are organized by category: Sports Bonuses, Casino Bonuses, Cashback Offers, and Seasonal Promotions.

General bonus update schedule at WE88:

• Weekly Bonus: New weekly offers are added every Monday — cashback and reload bonuses typically become available at this time.
• Monthly Promotions: New monthly challenges and special offers go live on the 1st of every month.
• Event-based offers: Special bonuses are released during major events like the IPL, World Cup, or big football tournaments — these go live up to 48 hours before the matches begin.
• Birthday Bonus: Every member receives a special gift on their birthday — it's usually credited to their account on the day itself.

To stay up to date on new bonuses as soon as they drop, enable push notifications in the WE88 app. You can also subscribe to WE88's promotional newsletter via your registered email — a weekly summary of offers will be sent directly to you.

WE88 offers betting on more than 30 sports — not just cricket. Football is the second most popular betting category on WE88. You'll also find tennis, badminton, basketball, kabaddi, volleyball, hockey, and virtual sports.

Steps to start betting on football:

• Log in to WE88 and go to Sports Betting Go to the section.
• Select "Football" from the category list on the left. You'll find 50+ leagues available, including the Premier League, La Liga, Bundesliga, Serie A, and the Champions League.
• Clicking on a match will show the available markets: Match Winner (1X2), Asian Handicap, Over/Under Goals, Both Teams to Score (BTTS), Correct Score, and more.
• Click on your preferred market to add it to the bet slip, then enter your stake and confirm.
• To bet on live football, select the "Live" tab — ongoing matches will appear with live scores.

WE88 hosts leaderboard tournaments every month and during major sports events. You generally don't need to register separately — simply betting on WE88 during the specified period automatically earns you points and places you on the rankings.

General tournament rules:

• Earning Points: Points are earned on every eligible bet. Typically 1 point per ৳100 wagered, though the rate may vary by tournament.
• Eligible Bets: Bets that meet the minimum odds (usually 1.50 or above) and minimum stake (usually ৳100) will count toward points.
• Viewing the Rankings: Your current ranking can be viewed in the "Tournament" or "Leaderboard" section on the WE88 app or website.
• Prize Distribution: Prize money is credited to winners' accounts within 48 hours of the tournament ending. Prizes are distributed across multiple tiers, from the top 10 to the top 100.
• Prize type: Cash prizes (credited directly to your wallet), bonus credits, or free bets — the specific reward type is outlined in each tournament's terms.

To view active tournaments Sports Events Visit the page — you'll find details on all upcoming and ongoing events there.

Yes, WE88 supports accumulator bets — where you combine multiple matches into a single bet, also known as a parlay or multi-bet. With this bet type, the odds for each selection are multiplied together, which means the potential payout can be significantly higher.

Steps to place an accumulator bet on WE88:

• Go to the Sports Betting section and click on your preferred market for the first match — it will be added to your bet slip.
• Without closing the bet slip, click on markets for the second and third matches — each selection will be added in turn.
• Once 2 or more selections are added, the bet slip will automatically switch to accumulator mode and display the combined odds and potential payout.
• Enter your bet amount and confirm.

WE88 generally allows up to 12 selections in a single accumulator. However, the more selections you add, the higher the risk — if just one selection is wrong, the entire bet is lost.

WE88 uses multiple layers of security to keep your personal information and financial transactions protected.

Data Security:

• All data transmission is protected with TLS 1.3 encryption — the same technology used in the banking sector.
• Passwords are never stored directly — only an encrypted hash is kept.
• WE88 staff can never view your password — not even with direct access to the system.
• Personal information is never shared with third parties — Privacy Policy The page has full details.

Financial Security:

• Member funds are held in segregated accounts — kept completely separate from the company's operating funds.
• KYC verification is mandatory for withdrawals — it helps prevent fraud and unauthorized withdrawal attempts.
• Transactions via bKash and Nagad are confirmed directly with your mobile banking PIN — WE88 never has access to your bKash PIN.

Most issues with the WE88 app not opening or showing an update prompt can be resolved quickly. Here's what to do depending on the situation:

If you see an "Update Required" message:

• WE88 Website Download Go to the page and download the latest version.
• On Android, you can install the new APK file directly over the existing app without uninstalling it first — your account information will be preserved.
• Before installing, enable the "Install from unknown sources" option in your phone's settings.

If the app won't open at all or keeps crashing:

• Restart your phone — this resolves the issue most of the time.
• Clear the app cache: Settings → Apps → WE88 → Storage → Clear Cache.
• Check your internet connection — try both mobile data and WiFi.
• Close the app completely and reopen it.
• If the issue persists, uninstall the app and download it again from the WE88 website.

For iOS users: If the WE88 iOS app is not available on the App Store, follow the special instructions on the download page of the WE88 website.

If none of the above steps work, contact WE88 live chat support and provide your phone model and Android/iOS version — the technical team will assist you promptly.